jdl996's Commitment to Your Privacy & Data Security

1. Introduction

This Privacy Policy is issued by jdl996 ("we", "platform" or "jdl996") and applies to all users who register, browse or use the services available on this website.

By using the jdl996 platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised to stop using our platform.

jdl996 operates under international licensing and is bound by the data protection requirements set by the relevant regulatory bodies. We are committed to ensuring your privacy is managed in line with industry best practices.

2. Information Collected

jdl996 collects various types of information to enable us to provide services that are secure, fair and suited to your needs. The types of information collected are as follows:

aAccount Registration Information

• Full name as shown on your identity document
• Identity card number (MyKad) or valid identity document
• Date of birth — to verify that the player is aged 21 and above
• A valid and active email address
• Mobile phone number
• Username and password (stored in encrypted form)

bFinancial Information

• Details of the payment methods you use, including Touch 'n Go eWallet, DuitNow, Boost and online banking (FPX)
• Records of deposit and withdrawal transactions
• History of financial activity in your account

cPlatform Usage Data

• IP address, device type and web browser used
• Login and logout session records
• Gaming history, betting activity and bonus usage
• Your account preference settings

3. How Data Is Used

The information collected is used solely for purposes directly related to the operation and improvement of jdl996's services. These purposes are as follows:

• Verifying player identity and confirming that players meet the age eligibility requirement (21+)
• Processing deposits and withdrawals quickly and securely
• Providing effective 24/7 customer support in Malay and English
• Detecting and preventing fraud, money laundering and illegal activities
• Meeting the legal reporting and licensing requirements imposed on jdl996
• Sending account-related information such as transaction confirmations, security notices and policy updates
• Improving the user experience based on platform usage patterns
• Administering the VIP programme, welcome bonuses and other promotions you participate in

4. Information Sharing

jdl996 respects your privacy. We do not share, sell or disclose your personal information to third parties except in the following specified circumstances:

• Payment service providers: Required transaction information is shared with our approved payment processors, including e-wallet providers and the FPX system, solely for the purpose of processing transactions.
• Game software providers: Certain game data is shared with software partners as required to ensure fair and properly functioning game operations.
• Legal requirements: jdl996 may disclose information to competent authorities when required by law, court order or a legitimate regulatory body.
• Fraud prevention: In cases of suspected fraud or illegal activity, we may share relevant information with law enforcement agencies.

In all cases of data sharing, jdl996 ensures that the receiving party is bound by confidentiality obligations that are equivalent to or stricter than this policy.

5. Cookies and Tracking Technologies

jdl996 uses cookies and similar tracking technologies to improve your experience on our platform. The types of cookies we use are as follows:

• Session Cookies: Used to maintain your login session so you do not need to log in again each time you change pages. These cookies are deleted automatically when you close your browser.
• Preference Cookies: Store your chosen language and display settings to enable a more personalised experience.
• Internal Analytics Cookies: Help us understand how users interact with the platform so we can improve the website's design and functionality.
• Security Cookies: Help identify and prevent suspicious or unauthorised login activity.

You can manage or block cookies through your browser settings at any time. However, blocking certain cookies may affect the functionality of the jdl996 platform.

6. Data Security

jdl996 continuously invests in security infrastructure to protect player data. The technical and organisational measures we implement include:

• Industry-grade SSL/TLS encryption for all data communication between your device and our servers
• Passwords are stored using secure hashing algorithms — we never store passwords in plain text
• Real-time threat monitoring systems running around the clock
• Regular security audits by our internal security team and independent experts
• Role-based access controls ensuring each staff member can only access data relevant to their duties
• Automatic data backups and a tested disaster recovery plan

7. Your Rights

As a jdl996 player, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Rectification: You may request corrections to any information that is inaccurate or out of date.
• Right of Erasure: In certain circumstances, you may request that we delete your personal data, subject to applicable legal and licensing requirements.
• Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
• Right to Restriction: You may request that we limit how we process your data while any dispute is being resolved.
• Right to Portability: Where applicable, you have the right to receive your data in a machine-readable format.

To exercise any of these rights, please contact our customer support team. We will process your request in accordance with the applicable requirements.

8. Data Retention

jdl996 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and licensing regulations.

In general, account and transaction records are kept for the period specified by our licensing authority to meet audit and anti-money laundering requirements. After this period, data that is no longer needed will be securely deleted or anonymised.

If you close your account, we may still need to retain certain records for the period required by law, even though that data is no longer actively used.

9. Changes to the Privacy Policy

jdl996 reserves the right to update or amend this Privacy Policy at any time. Any significant changes will be communicated to you through:

• A notice prominently displayed on our platform's home page
• A notification email sent to the address registered to your account
• An in-account notification when you log in to the platform

Your continued use of the jdl996 platform after any changes take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of our current policy.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact the jdl996 support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the live chat button on the platform
• Languages Supported: Bahasa Melayu and English

We aim to respond to every privacy-related enquiry to the best of our ability. Our data protection team is always ready to help you understand your rights and how we manage your information.